Returns & Exchanges
At Shahzeb Saeed, we strive to ensure your complete satisfaction with every purchase. If you are not entirely happy with your order, we offer a hassle-free 15-day return and exchange policy for all unworn and unwashed items.
Return Process
- 1.Initiate Your Request
Contact our customer support team via email or WhatsApp within 15 days of delivery, providing your order number and the reason for the return or exchange.
- 2.Pack the Items
Ensure the apparel is in its original condition, with all tags attached and the original packaging intact to qualify for a full refund or replacement.
- 3.Ship to Our Warehouse
Send the package back to our designated returns address using a traceable courier service; please note that return shipping costs are the responsibility of the customer.
- 4.Quality Inspection & Processing
Once we receive and inspect your item, we will process your exchange or issue a refund via bank transfer or store credit within 7-10 business days.
