Frequently Asked Questions
Everything you need to know about shopping with Shahzeb Saeed.
What are your standard delivery times?
For orders within Pakistan, delivery typically takes 3 to 5 working days. International shipping times vary by destination, generally ranging from 7 to 14 working days.
How do I choose the right size for my clothing?
We provide a detailed size chart on every product page. We recommend comparing these measurements with a well-fitting garment you already own to ensure the perfect fit.
What is your return and exchange policy?
We offer a 7-day hassle-free return and exchange policy. Items must be unworn, unwashed, and have all original tags attached to be eligible for a refund or replacement.
What payment methods do you accept?
We accept Cash on Delivery (COD) across Pakistan, as well as secure online payments via Visa, Mastercard, and Bank Transfers.
Can I track my order once it has been shipped?
Yes, once your order is dispatched, you will receive a tracking number via email and SMS to monitor your shipment's progress in real-time.
Do you offer customization or bespoke tailoring?
Currently, we offer a wide range of ready-to-wear sizes. While we do not offer full bespoke tailoring, our size range is designed to accommodate various body types comfortably.